Consumer Directed Care (CDC) explained

Consumer Directed Care (CDC) explained
  • Family, Children
  • 21-Jun-2016

Offering greater choice in aged and disability care

What is Consumer Directed Care?

Consumer Directed Care (CDC) is a service delivery philosophy that gives recipients and their carers more control over the design and delivery of the services they receive. Driven by consumer need and government reforms, Australian not-for-profit organisations have made great strides in CDC in recent years.

Since 1 July 2015, the Home Care Packages at PRONIA are delivered on a CDC basis. This means that your government-allocated Home Care Package funds, along with your co-contribution, are set aside in your own individual budget. Subject to legal and safety requirements, you decide how your funds will be spent.

Similarly, in the disability sector under the National Disability Insurance Scheme (NDIS), block funding will be largely replaced by client-directed funding.Through such individualised funding, you continue to have the power to design your own future. This approach aims to enable you to stay at home, close to your loved ones and in your community, for as long as possible.

Exercising Your Choices

CDC puts you in complete control to make choices about the types of care and services you wish to access. It allows you to:

  1. Have more say in the care and services you access, how it is delivered, and by whom
  2. Have conversations about your needs and goals with your service provider and develop your own care plan
  3. Determine how much involvement you want in managing your care package
  4. Have more understanding about how your package is funded and how those funds are spent, through a monthly income and expense statement
  5. Monitor your package to ensure that it still meets your needs

Kinds of Services You Can Access

Depending on your support needs and goals, your services include but are not limited to:

  • Personal Assistance: Help with showering or bathing, dressing, meal preparation
  • General Support: Help with house cleaning, laundry, gardening, basic home maintenance, making changes to your home to make it safer and easier for you to live there
  • Nursing and Allied Health Services: Assistance with nurse visits, seeing professionals like physiotherapists, speech therapists, dentists, podiatrists and dieticians, providing bandages as well as devices and equipment that help you stay mobile and keep you safe

For services that are not within your budget, you might need to come up with an alternate plan or top up your existing plan. If you have unused funds remaining from a certain period, it will be rolled over to the next service cycle.

The Next Step

In order to receive a funded Home Care Package, you need to be assessed by the Regional Assessment Service (RAS) in your area. This will be arranged by My Aged Care. Once it is agreed that you are eligible, you can contact PRONIA. We will receive funding from the Commonwealth Government to work with you to help you plan your package based on your needs.